1. Agreement

These Terms of Service (the “Terms”) form a binding agreement between you and RiskSent (the “Service”, “we”, “our”), covering your access to and use of the RiskSent website, applications, APIs and related services (collectively, the “Platform”). By creating an account, starting a trial or using the Platform in any way, you agree to be bound by these Terms. If you do not agree, do not use the Platform.

1.1 Operator / Legal entity

RiskSent is currently operated from Italy. The formal legal entity (company name, VAT / tax identification number and registered office) is pending incorporation and will be published in this section — and reflected on invoices — as soon as it is completed. Until then, the operator can be reached at support@risksent.com.

2. Who can use RiskSent

You may use the Platform only if you:

are at least 18 years old and legally able to enter a contract;
are not barred from using financial software or services under the laws of your jurisdiction;
provide accurate registration information and keep it up to date;
use the Platform in compliance with these Terms and all applicable laws.

3. Accounts and security

You are responsible for maintaining the confidentiality of your credentials, API keys and any third-party integrations (for example Telegram, brokers or data providers) connected to your account. You agree to notify us immediately at support@risksent.com of any unauthorized access. We are not liable for losses resulting from credentials you disclose or fail to protect.

4. Subscriptions, trial and billing

Access to the Platform is sold as a subscription. You may be offered a free trial; at the end of the trial, your subscription automatically continues at the then-current price unless cancelled beforehand.

Billing. Subscriptions renew automatically on a monthly or annual cycle. Payments are processed by our payment processor; we never store your full card details.
Cancellation. You can cancel at any time from your /app/billing page. Cancellation takes effect at the end of the current billing period.
Refunds. Except where required by applicable consumer protection law (including EU/EEA withdrawal rights where they apply), payments are non-refundable once the billing period has started.
Price changes. We may change subscription prices; changes apply to the following renewal cycle and will be communicated by email.

5. Acceptable use

You agree that you will not:

attempt to reverse-engineer, scrape, overload or disrupt the Platform or its API;
resell, sublicense or share your account with third parties, or use it for another person/entity;
upload unlawful, infringing or harmful content, including malware or credentials you do not own;
use the Platform to provide regulated investment advice, asset management or brokerage services to third parties unless you are properly licensed to do so;
use the Platform in breach of exchange, broker or prop-firm rules that apply to you.

6. No investment advice

RiskSent is a software tool. It is not a broker, exchange, financial advisor or portfolio manager. Backtests, simulations, journal analytics, AI Coach outputs and any content produced by the Platform are provided for informational and educational purposes only and do not constitute investment, tax or legal advice. You are solely responsible for your trading decisions and for evaluating whether they suit your personal circumstances.

7. Third-party services

The Platform integrates with third parties (brokers, data vendors, MetaApi, Telegram, payment processors, AI providers, analytics, etc.). Those services are governed by their own terms and privacy notices. We are not responsible for outages, data accuracy or changes on the side of those providers.

8. Intellectual property

The Platform, including its design, code, content and trademarks, is owned by RiskSent and/or its licensors and is protected by intellectual property laws. We grant you a limited, revocable, non-transferable, non-exclusive license to access and use the Platform for its intended purpose and under these Terms.

You retain ownership of the content you upload (trades, notes, strategies, settings — “Your Content”). You grant us a worldwide, royalty-free license to host, store, process and display Your Content solely to operate and improve the Platform.

9. Beta features

Some features (including AI Coach, new backtesting modules and experimental integrations) may be provided as beta or preview. They are offered “as is”, may change, degrade or be removed at any time, and are not covered by any SLA.

10. Disclaimers

To the maximum extent permitted by law, the Platform is provided “as is” and “as available”, without warranties of any kind, express or implied, including fitness for a particular purpose, merchantability, accuracy, uninterrupted availability, or non-infringement. We do not warrant that trading signals, backtests, computed metrics or AI outputs will be accurate, complete or profitable.

11. Limitation of liability

To the maximum extent permitted by law, in no event will RiskSent, its officers, employees or suppliers be liable for any indirect, incidental, special, consequential or punitive damages, including loss of profits, trading losses, loss of data or loss of goodwill, arising out of or related to your use of the Platform. Our aggregate liability for any claim shall not exceed the amount you paid us for the Platform in the twelve (12) months preceding the event giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless RiskSent from any claims, damages, liabilities and expenses (including reasonable legal fees) arising from your use of the Platform, your content, or your breach of these Terms.

13. Suspension and termination

We may suspend or terminate your account if you breach these Terms, if required by law, or to protect the Platform and its users. You may terminate your account at any time by cancelling your subscription and deleting your account from the profile settings. Sections that by their nature should survive termination will continue to apply (including sections 6, 8, 10, 11, 12 and 15).

14. Changes to these Terms

We may update these Terms from time to time. Material changes will be notified by email or via an in-app banner at least 14 days before taking effect. Continued use of the Platform after the effective date means you accept the updated Terms.

15. Governing law and disputes

These Terms are governed by the laws of Italy, without regard to its conflict-of-laws rules. The courts of Italy will have exclusive jurisdiction over any dispute, subject to any mandatory consumer protection rules that grant you the right to bring claims in the courts of your country of residence.

16. Contact

Questions about these Terms can be sent to support@risksent.com.